Purchasing a home was the first big thing I have done in my life. I was terrified. I met James through realtor.com, he happened to be the realtor that got my information when I wanted to see view a house I was interested in. James was super friendly and just very easy to talk to. He made me feel extremely comfortable with the whole process. I never felt pressured to do anything or rushed. He was always clear about timelines. He helped every single step of the way, even with things that I don't feel like he had to help with. The process was extremely easy for me. There were no surprises, as I feel like he was open about every thing that could happen. I will suggest James to EVERYONE I know.